Find out what people are saying!
“My experience with Total Communication as a services provider has been excellent. I have met several professionals from TC in different roles and I have nothing but praise for the manner in which they have conducted their services. Members of the team are energetic and enthusiastic about the care they deliver. If things are difficult, they find ways around it and keep trying to achieve good outcomes for the people they work with.”
— RA, Client
“The service I receive from TC is excellent because the staff let me take charge. I go where I wish to. The staff advise me when I ask them to and they help me with small tasks. I am very happy with the service I receive and I am looking forward to my future sessions with my guides.”
— ZI, Client
“I have been using this service since 2017 from my first apprenticeship to full-time employment. They have given me incredible support and always put in effort to ensure I have the right interpreter for all kinds of meetings, even at last minute changes. They are extremely punctual, informed and most of all lovely, friendly people. I have developed good relationships with the interpreters which helps me to relax and understand the outcome of my meetings fully. Best interpreting service in the UK!”
— AS, Client
“Total Communication have provided high quality, bespoke support packages for our learners with hearing support needs for many years. Discreet and professional at all times they have helped our deaf learners to overcome barriers, fully engage and succeed on programmes ranging from pre entry to level 4.”
— Phil Lucas, Director of Delivery, Activate Creative Arts, City of Oxford College
“I can honestly say that Total Communication is one of the top agencies I have ever used. Their response times are phenomenal, their staff are outstanding, they went beyond their role to support me and I was able to use an interpreter fit to my preference.”
— Jade Potter, New Mother
“Total Communication is a great way to enable me to communicate equally with hearing people via interpreters, especially using a video conference call every week. Fantastic service, good quality standard and highly recommended. I would definitely continue to use your service.”
— Bela Hegedus, Vodafone UK
“I’ve used TC for more than 10 years now, and they’ve been absolutely brilliant. They always provide a great service and are very friendly and professional. They are always very accommodating especially to some of my last minute requests! Would definitely recommend them to anyone.”
— Tamara Willis, Stock Data Coordinator, VIVID
“I have benefited so much from the Total Communication team, who have worked with me over the years. They offer a unique way of supporting my needs in the workplace. They can adapt quickly to any of my last minute requests and they have blended in well in my working environment.”
— BS, Assistant Therapy Practitioner
“During the past four years, Total Communication has delivered an excellent and disciplined interpreting service of a very high standard. Their service is very unique in that they fit in appropriately with their clients requirements, which is perfect for me because it makes my job a lot easier. I would highly recommend Total Communication's services to anyone.”
— JB, Student - Turned Professional
“Total Communication girls. I have found my interpreters extremely conscientious and hard working which has eased my whole teaching process. On a personal note, we have become good friends, which has further aided my time as a trainee so far.”
— ND, Art Teacher in Secondary Education
“TC have been supporting my son since 2018, initially in an unpaid capacity. The support he had been receiving previously was totally inadequate for his needs but TC gave us support even before they were officially his supporters. Now, he has support in his workplace and also enjoys the community support that he receives in his free time. He has become used to a wide variety of staff and, since the pandemic where previous plans were put on hold, TC have found him another hobby, which gets him outdoors and exercising. On the whole he is happy, more confident and better informed than ever before, thanks to them.”
— MOR, Client
“We have used TC over the past few years to provide personal communication opportunities for our son who can neither read/write or hear/speak. He communicates solely through a stripped down BSL and, of course, is heavily reliant on contextual awareness and engagement from participants. We have always found staff willing to engage with all the family and we all regard them as our friends.”
— LF, Client
“The staff are very good and helpful, they always keep an eye on me and I’ve been very happy with them. I love going out for walks with them.”
— SG, Client
“I have been using Total Communication for nearly two years. They are professional, reliable and a pleasure to work with. They are willing to go the extra mile and support my role, even last minute requests within the hour for urgent meetings. They are always quick to accommodate my needs. It is for these reasons that I will regard Total Communication as a ‘step above’ all other available services in my area. I wouldn’t hesitate to recommend them to others.”
— GG, Client
“It's important to have interpreters with basic knowledge in this subject and my interpreters adjusted so well that they looked like students! My communication with TC is very clear and never have a problem. I'd definitely want to work with this agency again in the future!”
— Sanna Soomro, Masters in Statistics
“The administrative team and support staff have always been incredibly friendly, informative and helpful. They are pro-active and thoughtful and develop a great rapport with the students they work with. The staff are always well trained, professional, helpful and fun. TC are able to provide effective and enjoyable support for the Deaf Students we work with.”
— Matthew Dungate, Programme Co-ordinator at MacIntyre
“For me, the best thing about Total Communication is that they provide an all-round holistic service. I can give them my Access to Work budget, and my hours, and they manage all my interpreting hours for me. It really frees up my time and makes booking interpreters stress free. They also have very high quality interpreters, and they always let me know in advance which interpreter I will have. Total Communication also have a very good understanding of the varying needs of my job, and what the most appropriate support is in each situation.”
— Helen Oxlade, Southern Counties Manager, Deaf Plus
“I have been using Total Communication for the past 5 years. Originally I worked from our Slough office and used their interpreters for my monthly team meeting and ad hoc training. I have now relocated to Reading and will be using Total Communication regularly. It is very easy to book interpreters through Total Communication. They are always very friendly and if I have a last minute meeting they are always accommodating.”
— RD, Government Professional
“Total Communication has been very excellent to me. They have been very professional, flexible and willing to make last minute changes to accommodate my needs. I would recommend Total Communication to someone who needs a reliable, professional, flexible interpreting service!”
— Andrew Tobin, MA1 Social Work Student