Our Policies are listed below, available upon request.


Health & Safety

In addition to the general Health and Safety policy you will also find Total Communication’s policy on ‘Lone Working’ and 'Emergency Situations'.

Social Media

To provide the workforce with clear guidelines as to responsible use of social media within the community.


We recognise that every person has a personality, value and dignity of their own, which must be protected in our work and interactions with them. We recognise that children and some adults are vulnerable and, in working and interacting with them, we owe a duty to protect them from harm.

Equal Opportunities

The Equal Opportunities policy information located on the website is lifted directly from the Total Communication Staff Handbook.

Quality Assurance

Total Communication believes that Quality Assurance is the core element for a first class customer experience.

GDPR (General Data Protection Regulation) 2018

As per the UK adopted regulation enforced as of 25th May 2018.


Total Communication is committed to the ongoing training of it’s workforce.