POLICIES
Our Policies are listed below, available upon request.
HEALTH & SAFETY
In addition to the general Health and Safety policy you will also find Total Communication’s policy on ‘Lone Working’ and 'Emergency Situations'.
SOCIAL MEDIA
To provide the workforce with clear guidelines as to responsible use of social media within the community.
SAFEGUARDING
We recognise that every person has a personality, value and dignity of their own, which must be protected in our work and interactions with them. We recognise that children and some adults are vulnerable and, in working and interacting with them, we owe a duty to protect them from harm.
EQUAL OPPORTUNITIES
The Equal Opportunities policy information located on the website is lifted directly from the Total Communication Staff Handbook.
QUALITY ASSURANCE
Total Communication believes that Quality Assurance is the core element for a first class customer experience.
GDPR (GENERAL DATA PROTECTION REGULATION) 2018
As per the UK adopted regulation enforced as of 25th May 2018.
TRAINING
Total Communication is committed to the ongoing training of it’s workforce.